Private Enterprise and Social Media

In one of The Wall Street Journal‘s frequent debate articles, this time about whether businesses should allow employees to use social media at work, a couple of comments made by the pro-use debater jumped out at me.

When I first began helping companies use Twitter and Facebook more than a decade ago, every organization started with this question: how can we use social media without compromising our security and privacy obligations?

The answer to this question seems straightforward, yet the debater equivocated.  While a business needs access to social media for its advertising and other communications with current and future customers, the plain fact, made all the more plain with recently revealed misbehaviors of Facebook and Twitter, is that businesses cannot use social media without severe risk of compromising their security and privacy obligations.  The business models of social media like Twitter and Facebook depend on exploiting exactly those privacy data, and those enterprises—and not only Twitter and Facebook—have shown themselves incapable of maintaining security regarding those data.

And this one:

The same kind of risk/benefit assessment applies to the use of personal social-media accounts by employees.

While it is true that companies can reduce risk if they ban personal social-media use during business hours, discourage employees from making any online references to their work and maybe even ban personal smartphones from the workplace, that is a terrible idea for the same reason companies now embrace social-media marketing: you can’t be a successful company in the social-media era unless you accept some level of social media-related risk.

This is just flat wrong.  In the first place, there’s no reason at all an employee should be conducting personal business on company time and company equipment.  Normal breaks and lunch hours answer the first part, but it’s still company equipment.

More importantly, the claim of no success without employees on social media is wrong.  I worked for one of the most successful defense contractors in the world in our niche of the industry.  Along with hundreds of fellow employees I worked behind a cipher lock.  No radios (and so no cell phone), no personal tablets or laptops or the like, we were air-gapped from the Internet.  We survived the isolation.  In fact, we thrived in that environment, and so did our company.  Companies that don’t do classified work still do proprietary work.  There’s no more need for those employees to access the Internet than there was for us.  They’ll thrive, too.  Saying a business just must surrender and accept social media-related risk is nothing but a quitter’s attitude.

And: any company is better off operating short-handed than operating with an employee who will put the company at risk with his own security errors, especially if those errors flow from doing personal business on company time or equipment.

Out of Touch?

President Donald Trump signed three Executive Orders impacting public service unions.  One of interest to me is this one.

The third restricts how much on-the-job time federal employees can spend on labor-union duties.

Naturally, the unions management teams are in an uproar over the requirement to have their members spend their work time…working.

Time an employee spends on union activities is time not spent on the work for which the employee was hired.  Union activity work is an additional duty requested by the union; it needs to be done entirely on the employee’s own time.  This restriction is a good start, but the union task time needs to be eliminated altogether from the employee’s work time.  The Federal government—all employers, come to that—hire individual workers, they don’t hire unions.  Unions aren’t temp agencies that provide workers.

Aside from that, this is just a variation on featherbedding.  Time committed to union activities during an eight-hour work day often runs to three hours.  If the work needed can be done in five hours, rather than eight, by the current subset of employees who are committed to union tasks as well as employer work, this suggests that the work required, if done exclusively, can be done with as much as 37% fewer such (union) employees.

Is public service union management out of touch?  No, just privileged.

How Bad is a Vocational Education?

Especially compared with a formal college education?  Oren Cass, Senior Fellow at the Manhattan Institute, had some thoughts on that in a recent Wall Street Journal piece.

Elevating vocational education, and prioritizing its students, must begin with a substantial reshaping of American high schools. Vocational education will not succeed so long as culture and public policy consign it to second-class status—a dumping ground for students who interfere with what school districts consider their real mission, college prep.

It’s absolutely true that we shouldn’t be deprecating the status of those with or who prefer, for any reason, vocational educations.  These folks—the VoTech graduates, the OO graduates—the trades and secretaries are critical to our economy. What road gets built, what office buildings or houses get built, what communications networks get laid out without the trades?  What office is operable without the secretaries and office managers who do the actual nitty-gritty of running things?

What will a designer or an engineer or an architect do without the trades and secretaries to turn ideas into action?

Cass is spot on.

It’s Not Your Company

Seattle wants to charge a head tax on businesses operating in the city, a tax whose amount would be just what it sounds like—a tax based on the number of hours worked by each employee the business has on its payroll.

In response to the proposal, Jeff Bezos, Amazon CEO, paused construction on a 17-story office tower in downtown Seattle.

In response to Amazon, the Left in Seattle, spearheaded by the Service Employees International Union-backed activist gang—Working Washington—wants Amazon charged with a felony.

Amazon, after all, doesn’t belong to its investors, and it’s not run by Bezos.  No, the activists, the SEIU, and the city’s governing machine that wants the tax, all insist that Amazon is public property, and it must do what they demand, not what its owners want.

Because those owners don’t own that.  They only hold it in conditional fee from these city Know Betters.

Is Seattle as much a harbinger of future Progressive-Democrat demands as is Jerry Brown’s California?

Update: The Seattle City Council on Tuesday voted 9-0 to impose the head tax, although rather than being based on hours worked per employee, it’s a flat head tax: $275 per employee per year.

A Teachers Union Strike

There have been teachers union strikes in Oklahoma, Kentucky, and West Virginia, and now there’s one set to go off later this week in Arizona.  Readers know my disdain for union strikes generally: they’re nothing but legalized extortion—”nice business you got here.  Be too bad if something were to happen to it.  Like, say, it’s destroyed because nobody works here anymore.”  It isn’t possible to negotiate when the other party is sticking a gun in your ear—even if it’s “just” a metaphorical gun.

But it’s especially despicable when it’s a teachers union strike.  These persons are using children as hostages to back up their extortion.  And the Arizona one is all about ego and hurt feelings.

Lynn White, a high school biology teacher in Gilbert, AZ:

People feel like the state doesn’t respect the job we do as public school teachers[.]

Never mind that respect comes the way any honest American gets it: by earning it with actual deeds.  It certainly doesn’t come because this or that person, or collection of them—think they’re special.  And in the case of public school teachers, those deeds are how well they teach, as demonstrated by the quality of their graduated students.  And that’s not very high (scroll down the table at the link to see Arizona’s bad and worsening performance in 4th grade math).

Arizona should replace the strikers en masse with substitutes and insist on actual teaching performance.