Obamacare Runaround, State Level

A Maryland woman is getting the Obamacare runaround treatment in Maryland’s state “exchange” (exchange of what, exactly?).  The woman, after months of trying, finally got signed up—she thought—through one of Obamacare’s Navigators and was given a confirmation number and a printout of her selected plan.

Her Democrat Representative, Barbara Mikulski, has declined to help (help with what?  The woman is signed up, isn’t she?  See below); Mikulski would only commit to empty words of…commiseration:

I am just as frustrated as you are about the launch of health reform.  I am particularly disappointed that the exchange websites did not operate smoothly for Marylanders.

Yeah, that’s helpful.  And Mikulski plainly still thinks the problem is just with the software of a Web site, and not in the law itself.  Hmm….

Again, signed up for what?

the selected insurance company has no record of her

the state navigation system has no record of her

Never mind the printout and confirmation number.  Especially never mind the confirmation number.

both the Maryland Health Connection and the troubleshooting site assured the woman “that somebody would get back to me within two to three days;” nobody has.

The governor’s office—not the Governor or his head of the Maryland Office of Health Care Reform apparently, just a staffer—called the woman and assured her that they would send a manual application “next week.”

However.  The Catch-22 gotcha:

she would have to pay two months of premiums this week

the provider doesn’t have any record of her (see above)

and so the provider is  unable to tell her the premium

It just doesn’t get any better than this with government-directed (I hesitate to say “-managed”) health coverage and health care programming.

The VA Strikes Again

Used to be, veterans could apply for disability via letter, even a hand written note.  Further, when that note arrived, coverage began for the applicant, should his application be accepted, including backdated payments to cover the period between receipt of the application and its acceptance.  Not anymore.

The Department of Veterans Affairs says the many ways that requests for disability compensation arrive actually hamper its ability to administer benefits, and they contribute to a claims backlog that has about 400,000 veterans waiting more than 125 days for a decision.  At times, workers spend so much time trying to figuring out what’s being claimed and trading letters with applicants that it’s slowing down decisions for everyone.

Never mind that the Godfather of the VA, General Omar Bradley, its first MFWIC, told VA staff that they were there to serve the veterans, not themselves.

According to the VA’s bright idea,

the first communication from a veteran may not trigger anything.  Those veterans who put their claims in writing would have to completely fill out a standard form [generally on line], and the clock that determines how far back the government will pay, won’t begin ticking until the VA receives the successfully completed form.

And that form better be filled out correctly.  If it’s not, there’ll be delays, including the possibility the form will be returned “for resubmittal in 90 days for further disapproval.”  Oh, and never mind that critics of this move point out that

veterans who are the most vulnerable—the homeless, those with traumatic brain injury, and those with a limited education—would have the most trouble meeting the new standard.

The VA emphasizes its online form, which is more convenient for the VA bureaucrats.  After all,

The VA said that veterans who don’t have a computer can go to the closest VA facility to get help.

Never mind that lots of veterans, especially those in rural areas and the elderly, either don’t have access to the Internet, or they don’t have a computer at all.